Help and FAQ

Welcome to the Help and FAQ section of StandbyGames! We're here to assist you with any questions you might have about our website, games, and services. Below are some frequently asked questions and their answers to help you get the most out of your gaming experience.

1. Gameplay and Games

Q: How do I start playing games on your website?

A: Browse our game collection and click on a game you're interested in. Follow the instructions to start playing.

Q: Can I play games on mobile devices?

A: Yes! Many of our games are optimized for mobile play. Simply access our website through your mobile browser and enjoy the gaming experience on the go.

Q: Are the games free to play?

A: Yes, most of our games are free to play. However, there might be some premium games or in-game purchases available. Be sure to check the game's details for more information.

2. Technical Issues

Q: The game is not loading. What should I do?

A: If a game isn't loading, try refreshing the page. If the issue persists, clear your browser's cache and cookies, and ensure you have the latest version of Adobe Flash Player installed.

Q: I'm experiencing lag while playing. How can I fix this?

A: Lag can be caused by various factors, including your internet connection. Try closing other browser tabs, reducing the quality settings of the game, or using a wired connection for better stability.

3. Account Security and Privacy

Q: Is my personal information safe on your website?

A: Yes, we take your privacy seriously. Your personal information is protected according to our Privacy Policy. We recommend using a strong and unique password for your account.

4. Contact and Support

Q: How can I contact customer support?

A: If you need assistance, you can reach out to our customer support team by emailing We'll do our best to address your inquiries in a timely manner.

Q: I have a suggestion for a new game feature. Where can I submit it?

A: We love hearing from our players! Feel free to send your suggestions to Your feedback helps us improve and enhance your gaming experience.

If you have a question that isn't answered here, please don't hesitate to contact us. We're here to ensure you have a fantastic time gaming on StandbyGames!